Essential Functions:
- Answer telephones; greet patrons and answer patron inquiries.
- Receive and distribute mail and materials as required.
- Perform general circulation program functions, such as registering new patrons; filling out patron requests and searching the database for requested materials; reserving and holding materials for patrons; receiving materials; and notifying patrons that requested materials are being held on reserve.
- Assist patrons with computer questions or make referrals for complex requests.
- Assist patrons in the use of Library machines and personal devices.
- Under the direction of the Youth Services Librarian, selects, evaluates, and maintains materials in the children’s and teen collections.
- Shelve books and other materials; prepare new materials for shelving; file materials as necessary.
- Provide mentorship and guidance to library volunteers and interns assisting with youth programs and services.
- Collaborate with other library staff members to develop and implement cross-departmental programs and initiatives.
- Develop, publicize, present, and evaluate engaging library programs and services for teens, children and their caregivers both independently and collaboratively, taking into consideration principles of youth development; community assets; and the diverse educational, recreational, and personal needs of local youth.
- Inventory Library supplies and place orders as necessary.
- Assist with cataloging as required.
- Work regular shifts at public desks and assist with coverage as necessary.
- Attend meetings and trainings as required.
- Stay abreast of current trends and best practices in library services and programming, continuously seeking opportunities for professional development and growth.
- Performs similar or related work as required, directed or as situation dictates or as may be assigned by the Library Director and/or librarians.
- Serve as a resource and advocate for youth literacy, providing guidance and support to parents, caregivers, and educators on fostering literacy skills in children and teens.
- Develop, publicize, present, and evaluate engaging library programs and services for teens, children and their caregivers both independently and collaboratively, taking into consideration principles of youth development; community assets; and the diverse educational, recreational, and personal needs of local youth.
- Selects, evaluates, and maintains materials in the library’s collection.
- Collaborate with librarians in developing and delivering programming to children, teens, and adults; assist with publicizing programs as required.
- Assists with outreach efforts to schools, daycare centers, and community organizations to promote library services and programs for youth.
- Serve as a resource and advocate for youth literacy, providing guidance and support to parents, caregivers, and educators on fostering literacy skills in children and teens.
- Conduct comprehensive reference work at the public desk, including researching diverse topics, assisting with database navigation, and addressing patron inquiries.
Recommended Minimum Qualifications:
- High school diploma required; Associate’s degree or relevant experience preferred.
- One to three years of experience in a public library setting is preferred.
- Knowledge of standard library practices; computer and Internet skills required.
- Excellent verbal, written and customer service skills.
- Excellent organizational skills; accuracy; and attention to detail.
- Ability to work with minimal supervision in a fast-paced work environment; to prioritize and balance competing needs; and to apply sound judgment, sensitivity and diplomacy in addressing patron needs.
- Ability to deal with challenging individuals and situations with professionalism and sensitivity.
- Excellent technology skills, including the use of word processing, spreadsheet and database programs.
- Knowledge of library and online resources and knowledge of Library holdings.
- Ability to stay current on evolving technology, collection development, programming and educational trends in the library profession.