Champlain College is seeking a responsible, committed individual to supervise library circulation services in the dynamic Champlain College Library. Reports to the Access Services Librarian, oversees the facility and circulation systems, carries out projects and supervises student employees.
Full-time (37.5 hours/week), Evening, Day & Weekend Hours
- Provide superior library circulation services to the Champlain College community.
- Supervise library student workers including library aides and computer lab monitors.
- Train student workers in library procedures, policies, customer service and software.
- Oversee, as well as open and close, the Miller Information Commons facility, home to the library, computer lab, study rooms, conference rooms, offices, and classrooms.
- Answer questions regarding circulation, the library and the college.
- Troubleshoot technology-related issues.
- Manage projects on an ongoing and regular basis. Projects include but not limited to weeding, book shifting, inventory, creating forms, and shelf reading.
- Coordinate the schedules for student workers and part-time circulation coordinators.
- Add and edit library information in a dynamic wiki.
- Add and edit library information on online portals.
- Enforce library policies for patrons and student workers.
- Coordinate course reserves with faculty and process course reserves to ensure timely availability for patrons.
A minimum of an associate’s degree with 2-4 years of recent customer service and employee supervisory experience is required (or equivalent combination of experience and education). Must have demonstrated ability to work independently in a position of responsibility and be proficient with common office computer applications. Flexibility is required. Shifts may include days, nights and/or weekends. The successful candidate will have exceptional interpersonal and customer service skills, and a willingness and ability to manage projects and student employees.
- Associate’s degree in a relevant field.
- Two to four years of supervisory experience.
- Ability to work independently.
- Excellent oral and written communication skills.
- Exceptional interpersonal and customer service skills.
- Flexible schedule including night and weekend hours.
- Attention to detail.
- Ability to problem-solve in a busy environment.
- Computer and technological proficiency.
- Self-motivation to complete assigned and unassigned tasks.
- Creative thinking in order to innovate library processes.
- Knowledge of Millennium library software.
- Understanding of library workflows.
- Familiarity with Champlain College’s mission and vision.
- Interest in working in an academic environment.
- Experience working with young adults.
- Knowledge of library e-resources including e-books, e-journals, and databases.
The successful candidate is able to help build intercultural understanding and demonstrate multicultural perspectives that can foster a diverse and inclusive community. Candidates must have a professional and positive attitude towards their work, the mission of the institution, and the goals of the College. Adaptability, continuous learning, strong critical judgment, a commitment to diversity and teamwork, and providing quality services are some of the staff competencies required for success at Champlain College. Champlain College values, supports and encourages diversity of backgrounds, cultures and perspectives of students, faculty and staff. We are an Equal Opportunity Employer.
The successful completion of a criminal background check is required as a condition of employment.
Application materials must include a resume/CV and a letter of interest (Cover Letter) specifically addressing the desired qualifications.
Champlain College does not discriminate on the basis of race, creed, color, national origin, place of birth, ancestry, religion, age, sexual orientation, sex, gender identity, veteran or military service status, HIV-positive status, qualified disability, or on the basis of any other status protected by law, and does not discriminate in the administration of its education and admission policies, scholarship and loan programs, employment practices or co-curricular and other College-administered programs. Champlain College will make reasonable accommodations for otherwise qualified students, applicants for admission or employment, or employees. Please contact the People Center at 802.651.5800 with questions concerning the hiring process or future employment at Champlain College, or if auxiliary aids or services are needed to apply for employment at Champlain College.