IT Specialist (Barre, VT)

Description: The IT Specialist manages the library’s information technology. Keeps patron and staff computers secure, usable, and up-to-date.  Responsible for the operation and security of the library’s wireless and wired networks. Reports to the Library Director.

Responsibilities:

Manages Library’s computer hardware and network

o   Oversees library’s participation on the Vermont Department of Libraries & Department of Information and Innovation fiber optic network

o   Develops procedures and schedules for system back-ups as needed

o   Ensures all computers print seamlessly and reliably

o   Monitors network security

o   Purchases, installs, repairs, and removes equipment as needed

o   Diagnoses and troubleshoots hardware and software problems

o   Assists in the use and management of sundry library technologies including 3D printer, surveillance system, microfilm reader, door counter, e-readers, video cameras, and more

o   Helps operate projection, video conferencing, and AV equipment as needed

o   Oversees instruction in new library technologies for staff and volunteers

Manages software for patrons and staff

o   Installs, purchases, and updates software as needed

o   Responsible for password management throughout library’s systems and accounts

o   Assists in the management of the Integrated Library System

Plans for the long-term health and growth of library technology

o   Prepares and keeps current Technology Plan, Inventory, and annual Technology budget

o   Advances the Library’s usage through technology

o   Makes suggestions for improved library practices and operations

o   Attends biweekly staff meetings

o   Attends conferences and workshops as time and interest permit

o   Reports problems to the Library Director

Knowledge, Skills & Abilities Required:

Expertise in computer networks, hardware, and telecommunications systems

Software: Microsoft Windows operating systems, Microsoft Office, and effective anti-virus programs.  Knowledge of library specific software solutions including print management, patron computer security software, and patron session management software strongly preferred.

Effective communication skills, both oral and written

Genuine enthusiasm for working with and learning about new technologies

Minimum Qualifications:

Associates’ Degree in computer science or equivalent combination of education and experience

One year work experience preferred

Dedicated to the philosophy of public library service, including the valuing of patron privacy

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by the person assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Employees are expected to perform other duties as assigned by the Library Director.

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