Customer Service Bibliographer – EBSCO (Hopkinton, NH)

The mission of the GOBI Customer Service Bibliographer (CSB) is to provide outstanding customer service to a portfolio of academic library customers, partner with the GOBI Sales team, take ownership of customer issues and develop strong relationships with both internal and external customers that support future sales and development. We are looking for a service-oriented individual with experience working in a fast-paced, customer facing environment, able to adapt to and support complex and developing service requirements. Ideally, candidates will have experience in a professional service role that required use of multiple online systems, detailed research and problem solving, excellent communication skills, and effective time management.

For further details and application information, visit

– Posted September 26, 2019