Evening Circulation and Reserves Supervisor, Baker Berry Library, Dartmouth College (Hanover, NH)

Duties:

  • Develops and evaluates workflow at the Baker-Berry circulation and reserve desks and consults with other Access Services supervisors to coordinate shared services. 20%
  • Hires, trains, supervises, and evaluates the Information Access Assistants and the Access Services Student Supervisor positions. Schedules staff and students at Baker-Berry Library service points; works with other library access service points to ensure adequate coverage. May be assigned to supervise or staff other library access service points. 20%
  • Participates in all aspects of direct patron service. Triage and respond to information requests via email, phone and chat services. 20%
  • Shares responsibility for overseeing building maintenance, security and emergency planning. 10%
  • Convenes regularly scheduled staff meetings to discuss workflow, procedural, or policy changes; provides training opportunities to ensure staff are proficient in a changing environment. 10
  • Participates in the system-wide planning, testing, and implementation of circulation/reserve policies, procedures, and services; works with unit supervisors throughout the Library to ensure mutually effective procedures and policies that impact circulation/reserve operations. 10%
  • Participates on Dartmouth College Library committees and task forces representing circulation and reserve services. 10%

Qualifications:

  • Bachelors plus 3-5 years’ experience or equivalent combination of education and experience
  • At least three years of library experience preferably in public service.
  • Excellent supervisory, organizational and communication skills.
  • Superior skills in diplomacy, conflict-resolution and consensus-building.
  • Experience using a library automated circulation system or the equivalent.

Preferred Qualifications:

  • ALA-accredited MLS/MLIS
  • Experience collecting and analysing data to inform decision making
  • Experience with community outreach and marketing of services

For more information: https://searchjobs.dartmouth.edu/postings/60616

– Posted 12/3/21